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"Change in context brings changes in the content" - Prof. Anil Gupta
A Game-Based Investment Platform for GenZ
Building transformative temperaments toward impact investing in GenZ
leveraging healthy investing habits.
Product Design | Finance | 2023
Project Goal
With insights derived from my research during the integrative studio 1 in Fall 2022, Explorean is the solution part of my thesis as an attempt to create, test and iterate on a viable design concept.
Team:
Soumil Panwar, Sushmita Narayana
Role:
Design Strategy, UX Design,
Usability Testing, Business Model Design
Duration:
12 Weeks
Approach
Explorean is an initiative that merges discursive design thinking with human-centered approaches to envision a plausible future of retail investing. It intends to ignite a paradigm shift that revolutionizes the industry with the strategic placement of Explorean as a modality to engage GenZ early into the world of investing and build new motivators to turn plausible into possible.
The short-sighted focus on profitmaking among retail investors creates a disturbing dynamic, where capital flow from Wall St. empowers a handful corporations to exploit resources and neglect the wellbeing of our planet in their quest for financial gains...
This project is based on the insights I derived during my research project on
Exploring Emotional Barriers to Investing.
INSIGHT 01
Investments are Elusive for GenZ
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Investments feel scary, confusing and risky
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Budgeting, savings and inflation are concepts that act as barriers to investing
INSIGHT 02
Starting to Investing is Challenging
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Learning systems in school are ambiguous
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Financial Planning is intimidating
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Social media is misleading
INSIGHT 03
Investments Lack the Ability to Transform
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Decisions are driven by only monetary gain
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Retail investors ignore the societal implications of their investments
GenZ, being the generation most anxious of the future, showed a drive to fight for climate action. We asked ourselves
How Might We
Help GenZ learn to invest and realize the power of their investments in bringing transformation within the society
Competitors in this space are dominant closer to traditional banking platforms, while GenZ related to the offerings of platforms on the top right corner based on our interviews. Hence, we chose to build a highly gamified platform with a high focus on impact!
In-Game Guidance with an Explorean Guide
Intended to transform confidence around finance and cultivate future focussed investment temperaments, Explorean draws investment analogies into the gameplay.
Stock Market
Building a Portfolio
Assets
Performance of A Stock
Your City
City Building and Expansion
City Infrastructure
Population
Goal of the game:
To manage the health of your investments in real-time by maximizing your population.
Explorean Leverages Game Design Principles to Breakdown Barriers to Entry
Providing Affordance by being enjoyable and not imposing
People can just start playing the city builder game and choose to invest when they are interested/ ready
Providing guidance to break down complexity
The Explorean guide is an in-game mentor who provides progressive information as guidance and learning in bits
Engaging users with quests and 3D graphics
In-game population demands nudge good investment behavior like diversification, regular investing, etc
Analogies help to visualize achievements and action
Parallels of city building within an investing platform simplify complex and risky financial experiences
Investing Through Embedded Gameplay
Each building can be built either by using game coins earned by completing challenges in the game and expanding the city or by investing real money in a listed stock in a related category.
Building Without Investing
Building With Investing
Essential public systems needed in the city
Eg: Power, sanitation, water purification, sewage, etc
A listing of public ETF's categorized based on where the money is invested as a bulk
Eg: Fidelity MSCI Energy Index ETF (FENY) would be represented as building a power source which might look like placing a windmill
Commercial development in the city
Eg: Banks, grocery stores, coffee shops, restaurants, etc
A listing of public stocks categorized based on kind of businesses people see around them
Eg: Investing in Target Corp. (TGT) would be represented as placing a target building in the city to supply demand for a grocery store
Technological advancements towards advancements
Eg: Road enhancement, medical research, infrastructure upgrades, etc
A set of actions within the game to enable complexity and challenges to overcome
Eg: People need to spend game coins or invest to upgrade a windmill to a nuclear power plant. These would be a part of game challenges
Community-Based Learning and Guidance
Learning about finance and investing happens through friends, family and exploration. Explorean enables investors to connect with friends, family and social media influencers they trust. Investment strategies and portfolio details help in guiding investors and visualizing their portfolios motivate them!
Confidence is an Emotional Journey
We discovered that GenZ have a tendency to be excieted in the early days, make risky decisions and loose money. This behavior eventually drops confidence and people end up giving up early.
Explorean captures investors at this moment of excietment, helps them seek advice from friends family, find motivation within ideal and succesful portfolios and build trust in their financial decisions.
Real-Time Monitoring of Investment Implications
Investors are given a real-time visual representation of the implications of their own investment decisions on the climate intended for them to build a climate focussed agency in their investment decisions. Each stock would have a sustainability rating corresponding to their ESG scores to help people invest in the climate crisis they want to solve!
Cultivating Transformative Investing Temperaments
Impact ratings are a representation of ESG based environmental impact of a corporation
This feature nudges investors to not only look at market performance of a stock based on their financial value but also their impact on the environment as a corporation
Visualizing future implications help investors relate to a plausible future and brings awareness of the agency they should have while investing their money
Healthy investing habits such as diversification are promoted keeping in mind the impact of any investment decision
Every dollar invested can move the needle closer to an enduring future...
Testing Explorean with GenZ in Phases
We took artifacts directly solving for critical hypotheses into the field and had conversations with GenZ.
Concept Testing
In order to validate product positioning between an investment and a learning app, we took two screens as a nudge to have conversation and hear feedback on our initial concept of an investing game.
Gameplay Testing
Games have to be fundamentally enjoyable. We translated the gameplay into a boardgame with a set of 12 designers to experience and identify improvements in game progression.
Usability Testing
Took the game prototype on Figma to a set of 8 GenZ to conduct usability reviews of the interaction and refined the interfaces in 3 phases
"I would love to learn only if it is not boring and maybe through financial advisors."
"The game-play with situation cards made me strategize ways I should invest"
"I would actually use Explorean to invest because I can visualize everything well"
Vision and Future Implications
Leveraging strategic foresight, we created a desirable image of change and backcasted nuances that Explorean has to achieve in order to reach the vision where retail investments are the reason investors are able to fight the climate crisis.
Hover over various systems to explore their future implication!
"The game-play with situation cards made me strategize ways I should invest"
"The game-play with situation cards made me strategize ways I should invest"
"The game-play with situation cards made me strategize ways I should invest"
The Planet
Corporations actively take ownership of climate action
Intended Future
Corporations invest more capital towards fighting Climate Crisis
Financial Markets
Future Focussed Capital Allocation will Promote and Incentivize Corporate Sustainable Action
Intended Future
Wall Street will Support Smaller, More Impactful Businesses at Scale
Retail Investors
Redefined investment temperaments that balance profitability and sustainability
Intended Future
Re-Engineered Investor Temperaments
Business Plan and Operating Model
Strategized in 2 Phases, Explorean would first acquire GenZ and then adapt to existing traditional investment platform interfaces for them to be relateable to GenZ.
Phase 1:
0-100,000 users
Value Prop
Explorean: A game-based investing platform for GenZ
Revenue
Commisions through order flow, brokerage margins, business listing and audit charges, asset commision and licensing charges.
Phase 2:
100,000 users+
Value Prop
Explorean: An extension for customer acquisition among young investors
Revenue
Game licensing and customization fees, royalties and commissions on trade
Games are a hit,
they got me Lit 🔥
Like to live Boujee,
thats the bit 🤑
But the Future is Sus,
should we discuss? 🧐
Key Learnings
Agile Sprints + Design Thinking = Magic!
Agile methodologies have the benefit of bringing outcomes faster and having tangible starting points. Leveraging design in these micro stages/ sprints can bring out the most value in a project while meeting hard deadlines and resource constraints.
Pivoting is the key to innovation!
Starting a design project with an end outcome in mind narrows down possibilities. Pivoting a concept into new markets and target users help making the solution robust and effective while improving on the weak elements in the concept.
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